Setting Up Your Polycom:
Here is a reference guide for setting up your Polycom HDX7000_setup.pdf
This document contains instructions for setting up the Polycom HDX 7000 at each school site. It also includes instructions for tools to help determine whether firewall traversal is working from the site where you are installing.
LNV Site Configuration.pdf
Polycom Setup: A Visual Guide:
Like visuals? Here's a quick resource guide for how to set up your Polycom
The Basics...things that every Polycom user should know
Using the Remote Control:
Learn how to use the remote --- including the preset features for the camera positions
- To set a preset, position the
camera using the arrows and zoom, select preset, select a number 0 to 9
and hold it down until the screen indicates that the preset has been
updated. Usually this looks like a bubble changing to yellow.
- The remote includes sound/volume.
This is where participants in the field get confused. The volume is
controlled by the polycom, but can also be controlled on the TV.
Typically if someone says they can't hear you, the volume on the polycom
has been turned down. Ask the site to use the remote to turn the
- Adjust the position of the camera
- Know how to use the microphone/muting
- Practice making connections
Ambiance (or lighting, as more technical people would call it):
- Set up the chairs well: Chairs
should be in a big semi-circle that is deep, not wide - make it so
everyone can be seen by the camera with as little camera toggling as
- Move the microphone close to the people who will be speaking.
- Set the presets on the camera for your room arrangement. This allows you to easily move the camera's focus around the room.
First time users:
Remember that the technology will become the background, but that it will not start off that way.
Take the time to acknowledge the technology and address questions from participants.
Make sure that all sites know how to mute and unmute the microphone.
Break the ice and get participants talking.
Making a Call:
Remember that the LNV is made up of 3
parts, two of which (the Polycom/Tandberg camera and Scopia Desktop)
can call each other. Also remember that all calls in the LNV system are
based on a number (meeting
number, camera number, virtual room number, etc.). The following are
instructions for different ways to place a call in the LNV:
1. Point-to-Point call (camera-to-camera call):
Simply use the remote control to enter the 7 digit number for the site
on the home screen, then press the green "call" button.
2. LNV sites calling non-LNV sites: Click the following link to access instructions on Calling non-LNV sites
3. Scopia Desktop calling Scopia Desktop: (holding a meeting only using participants' desktop computers): Logon to Scopia Desktop at http://conference.learn.vt.gov/ . Enter your name in the virtual room number in the "Meeting ID" field. Click here for more information about Scopia Desktop.
4. Using Scopia to call into a Polycom/Tandberg meeting: Create the meeting in iView. On the Scopia login page, enter the meeting number in the "Meeting ID" field.
iView/iCM Scheduling a Meeting and Controlling a Meeting:
The How to Use the LNV iCM PPT file included in this wiki includes step by step images for scheduling a controlling a meeting.
REMEMBER: Always test your equipment before using it!